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shipping information
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Valentine's Day 2012 Shipping Schedule
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Shipping Methods and Delivery Charges
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Standard shipping is FREE for orders $100 or more shipped within the domestic US
48 states.*
Allow 1-2 business days for processing time. All orders are subject to credit card
verification and stock availability. Expedited shipments must be placed before 1:00
pm PST/PDT in order to be processed on the same business day. Please note that Expedited
delivery services will arrive on business days only.
*Enter shipping zip code in your shopping bag and/or in checkout for free standard
shipping to be applied. You must select "United States" for country and "$5.95 Standard
Ground" for your shipping method. Valid for FREE U.S. Standard shipping and handling
anywhere in the 48 contiguous United States. Add $100 of qualifying items to your
shopping bag. The shipping charge will be deducted from your order after your shopping
bag has reached the $100 minimum. Gift certificates, gift wrap, shipping and handling
charges and taxes do not qualify toward the minimum purchase. No substitutions.
Not applicable on prior purchases. Cannot be redeemed for cash. Offer subject to
adjustment due to returns, cancellations and exchanges. Offer may be modified or
discontinued at any time without notice.
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Shipping method
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Delivery charge
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Transit Time
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Standard (Domestic US 48 States)
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$5.95 Flat-Rate
(Free for orders over $100)
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2 ~ 8 business days
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Expedited (Domestic US 48 States)
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$9.95 + $1.99 per item
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2 ~ 4 business days
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2nd Day Air (Domestic US 48 States)
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$14.95 + $1.99 per item
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1 ~ 2 business days
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Next Day Air (Domestic US 48 States)
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$29.95 + $1.99 per item
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1 business day
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APO/FPO, AE, VI, PR, AK, HI & US Territories
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$9.95 + $1.99 per item
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7 ~ 10 business days
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Canada Standard Ground
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$12.95 + $1.99 per item
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7 ~ 14 business days
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International Standard
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$22.95 + $3.00 per item
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2 ~ 4 weeks
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International Expedited
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$39.95 + $3.00 per item
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7 ~ 10 business days
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Transit Times
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We partner with our preferred shipping providers UPS and the US Postal Service for
your convenience. If you have any special shipping requirements or instructions,
please note this in the comment section at checkout. Please refer to our shipping
table for delivery charges and transit times. Below is a UPS Transit Time map to
help you estimate delivery time for your package. Generally, orders should arrive
within 2- 8 business days for Standard method. Orders shipped via Standard method
will be shipped via the US Postal Service or UPS. Orders shipped to a P.O. Box will
be delivered by US Postal Service. We cannot ship 2nd Day Air or Next Day Air to
a P.O. Box address.
All packages shipped by UPS are delivered Monday – Friday only. All packages via
USPS are delivered Monday – Saturday.
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- Shipping costs are non-refundable for unclaimed, undeliverable or returned packages,
unless the mistake was the result of our error.
- Return shipping charges may apply for refused or unclaimed packages.
- A signature may be required upon delivery.
- Saturday Delivery (where available) is available for an additional fee. Please visit
www.ups.com or call UPS Toll Free 800-742-5877 to check availability. Contact us
to arrange for this service.
- Holiday Ordering - We highly suggest that you place your order at least 7-10 days
before any major holiday to allow enough time for delivery.
- Our warehouse does not ship orders the weekends or Holidays. Therefore, if you place
an order after 1:00 P.M. Pacific Time on Friday, you may experience a delay between
your order shipped confirmation email and the actual shipment of your order.
- International shipments will be shipped via USPS or UPS depending on the type of
the products ordered.
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International Shipments
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We ship to more than 30 international destinations via worldwide. Our preferred
carriers are UPS and the US Postal Service. Orders shipped to Canada will arrive
by UPS if it contains perfumery products or alcohol-related items. Once the package
reaches your country it will be processed and handled by the foreign Customs for
appropriate clearance. Your package will be delivered by the partnering local Post
Office or UPS. A complete list of all the countries we ship to is shown below.
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PLEASE NOTE: Shipping charges do not include taxes or duties. We recommend that
you contact your local customs office to request the details of these charges. If
you decide to refuse any shipments from BeautyEncounter.com, you are responsible
for the original shipping costs to you, any duties, taxes and/or customs charges
that are incurred on the package, and the cost of returning the package to BeautyEncounter.com.
This amount will be subtracted from your merchandise refund. BeautyEncounter.com
has made every effort to minimize the shipping costs and does not profit from these
rates. We are required by law to disclose the full value of the package contents
and cannot alter this value. If you have any shipping and handling questions or
comments please contact us.
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Don’t see your Country listed?
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We have partnered with MyUS.com to offer convenient, fast international shipping
to more than 225 countries for our customers. MyUS.com members receive deeply discounted
shipping rates, exceptional customer service, 24/7 online access to their account,
and access to other services.
Customers sign up with MyUs.com and
receive their own private U.S. street address to receive merchandise. MyUs.com provides
specialized international package forwarding services from your new U.S. address
to your international address.
Unfortunately, MyUs.com does not ship to certain countries. A list of excluded ship-to
countries is shown below:
Cuba
Ghana
Iran
North Korea
Sudan
Syria
Vietnam
Note: Use MyUS.com's Personal Shopper service
to make a purchase from Beauty Encounter, Inc.. MyUS.com accepts cards with international
billing addresses as well as those issued by non-U.S. financial institutions. They
also accept wire transfers and will make the purchase on your behalf.
Follow these two steps for international delivery:
1. Get your own U.S. address at www.MyUS.com.
2. Use your new U.S. address, provided by MyUS.com, when placing your order with
us.
If you are ordering multiple items from us, you'll enjoy the most savings by using
MyUS.com Premium Service. This gives you the ability to consolidate packages, which
saves you even more on international shipping.
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Dangerous Goods
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Perfumery products and alcohol-related items are classified as ‘dangerous goods’.
Due to international postal regulations, we are unable to ship these products by
Standard Airmail. If you order contains these products, please select International
Expedited shipping method. We will use UPS to ship your package. Your package will
be cleared and delivered by UPS.
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Military APO/FPO and U.S. Territories
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We ship to APO/FPO U.S. Military addresses and U.S. Territories. We ship all orders
via USPS Priority Mail to APO/FPO U.S. Military addresses and U.S. Territories.
We are not able to ship Expedited service to APO/FPO U.S. Military addresses. Due
to world events impacting the United States and other countries, shipments to certain
military addresses may be delayed for up to 8 weeks.
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Oversized Packages and Special Circumstances
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Please be aware that additional special handling charges may be applied for oversized
packages, remote location delivery or high-value orders. We will contact you if
your order qualifies for any of the above, and inform you the amount of additional
payment that is required. You will be given the option to make payment or cancel
your order.
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Different Ship To and Bill To Addresses
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BeautyEncounter.com allows you to ship to an address other than your billing address.
However, we do require that you provide us with the billing address that match's
your card institution's records. We recommend that you contact your card institution
to update them with your approved secondary ship-to addresses. Please note that
orders may be placed on hold or cancelled if we are unable to confirm the billing
information with your credit card bank. If you are using an international credit
card, we may require that you provide us with a signed authorization and proper
identification to ship your products.
Send a Fax Authorization containing the following items:
1. Copy of the front and back of credit card.
2. Copy of a picture ID
3. Include the following statement: "I authorize BeautyEncounter.com to ship my
order to the following (shipping) address, followed by the billing address."
4. A handwritten signature and Fax to: 1-714-845-5937
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